Testimonials

 

What our clients say...

"Hi Steve, Eileen and I are extremely pleased with your handling and managing of our hardwood and carpet installation. The craftsman and craftswomen you selected were all first class and curious and showed up as scheduled, in spite of most adverse weather and road conditions. Steve, please thank all those involved on our behalf."

Fred & Eileen P.

Edmonton, AB

 

"BFC is taking care of our service issues fast and furious and I just wanted to say how much I appreciate this. Thanks Mitch."

Dan R.

Beaumont, AB 

 

"It was without a doubt Jim Sinclair that cemented our decision to again purchase from BFC. His knowledge, ... and overall willingness to spend as much time as we needed made the purchase decision easy for us. Both Donna and myself thought Jim was an excellent representative and rank him among the top salespeople we've had the pleasure to deal with. Having said the above, we built our house 21 years ago and have relied on BFC and have chosen BFC for all our flooring needs exclusively. With the type of materials and service we've always received from BFC it's no wonder that we have not purchased elsewhere!"

Ben Z.

Edmonton, AB

 

"Just wanted to take a moment to tell you about the very positive experience we had in our recent cork flooring purchase. This is the second time that we have dealt with BFC and we came back to your company as a result of our initial experience, which, at the time, was so satisfactory. In selecting our cork we relied on the knowledge and expertise of Jolanta, who is a delight to deal with. Customer satisfaction is her focus and we dealt with her again because she is so personable and shows genuine interest in her clients. The crew that were dispatched to remove the carpet and tile from our new condo did a fast and efficient job and our installer, Terry W., is a perfectionist. We have already recommended two sets of friends to BFC and are likely to recommend others once they see how our project turned out. Your employees are a credit to your entire organization."

Tim & Anne M.

Edmonton, AB

 

"Dave: Thank you so much for your excellent service in educating & advising us on our flooring needs. Your sub-trades were just fabulous, clean, helpful, friendly, and most important, skilled tradesmen. I can highly recommend your company to friends & family in need of flooring... Thank you once again."

Phyllis J.

Edmonton, AB

 

"Hi there, I would like to personally tell you what a positive experience I had working with Kelsey. She was knowledgeable about the products and was able to help me pick out and design four different spaces of a basement project I am working on. I look forward to working with her in the future."

Michelle

Edmonton, AB

 

"Hi Randi: I thought you might like a happy letter to put in your file. We are completely satisfied with the carpet and the installation. Thanks so much for your attention to detail and pleasant, efficient service."

Marilyn G.

Edmonton, AB

 

"Dear Scott I just wanted to write and personally thank you and all the staff at Builders Floor Center for what turned out to be a truly painless experience! We originally had thought to go through a box store for our carpet - thinking it would be cheaper. After wasting three weeks chasing after prices, we were given a price that was almost double what we expected, so we decided to shop around. I dropped into BFC after work one day and was impressed with the showroom and the helpfulness of the staff. We made an appointment for a measure, and ran into a slight hiccup when the salesperson we were dealing with quit suddenly and did not forward our request on. However, the matter was quickly rectified and the sales manager came out personally to do our measure. He was right on time, very warm and friendly and put us at our ease. After work a couple days later I stopped by for the price and to place the order, only to find that the carpet we had chosen was going to be significantly delayed. Scott again came to the rescue and helped me choose a carpet that would actually serve our needs better for a lower price! The carpet came in on time, the installers where there on time, and finished the job (that was scheduled to take 2 days) in half a day! The installers where extremely accommodating and efficient, and the carpet looks fantastic! I can't say enough about the quality and service that Builders' Floor Center provided to us. We would highly recommend this company for any ones flooring needs! Thanks again!"

Lori G.

Edmonton, AB

 

"Dear Len Terry and I wanted to thank you for the professional way you handled our consumer complaint concerning our hallway carpet. We are very grateful for the integrity of your company. Many thanks again to all involved. We will not hesitate to recommend BFC Flooring to our family and friends."

Terry & Peggy W.

Edmonton, AB

 

Articles

Browse our library of flooring articles for helpful tips and news on all the products you need.

Decorating With Blue

Create a Warm, Serene Space with Blue

Getting Started

A guide through new floor shopping and preparing to go in-store

Loop Vs Twist

The advantages of loop and twist carpet styles.